President – Rosanne Wiley
Guilford County
Rosanne Wiley is the Director of Child Support & Court Services for Guilford County
Government. She has been employed with Guilford County since October 2018 and was
previously employed with Forsyth County Government for six years. She began her career
in Child Support as an office specialist and over the years worked in various child support
roles. Rosanne has been a member of the Child Support Council throughout her tenure
with Child Support Services. Rosanne has been a board member of the NC Child Support
Council since 2021. Rosanne’s prior work experience includes 12 years of Banking Call
Center Customer Sales and Service representative and supervision. Rosanne has three beautiful daughters. She resides with her family in the city of Winston-Salem, NC. Rosanne loves to read and sing whenever she can. Rosanne is also the founder of Courage2Heal, a ministry where she pours into the lives of others to identify, overcome, and heal from past hurts. Rosanne has a passion for motivating and developing others within and outside of the workplace.
Rosanne has three beautiful daughters. She resides with her family in the city of Winston-
Salem, NC. Rosanne loves to read and sing whenever she can. Rosanne is also the
founder of Courage2Heal, a ministry where she pours into the lives of others to identify,
overcome, and heal from past hurts. Rosanne has a passion for motivating and developing
others within and outside of the workplace.
1st Vice President – Jennifer Tubbs
Forsyth County
Jennifer Tubbs has been employed with Forsyth County DSS since 2002 and brings more than 25 years of combined experience in Economic Services and Child Support. Over the course of her career, she has served in a variety of roles within the agency, including Eligibility Specialist, Child Support Agent, Senior Child Support Agent/Trainer, Child Support Supervisor, and Economic Services Supervisor.
In February 2016, Jennifer returned to Child Support, where she now serves as Division Director and continues to find great fulfillment in leading and supporting the program’s work. She is a graduate of the University of North Carolina at Chapel Hill, where she earned a Bachelor of Arts in Psychology.
Outside of work, Jennifer enjoys reading, spoiling her dogs—Maverick and Goose—and spending time with her husband, Nick, and their two children, Carson Nicholas and Carter Elizabeth.
2nd Vice President-Andra Robinson
Alexander County
Andra Robinson has served over 20 years within North Carolina Child Support; during which she had the opportunity to serve in various capacities within the child support program. Through these roles, she has gained experience in Establishment, Enforcement, and Intergovernmental Child Support. She currently serves as Child Support Supervisor in Alexander County.
Andra is actively engaged in her community and values time spent with family. She is committed to service and volunteerism; particularly through her active membership in Alpha Kappa Alpha Sorority, Inc. In her personal time, she enjoys reading, line dancing and supporting her son in collegiate athletics.
As a proud North Carolina native, Andra earned her degree in Management at the University of North Carolina Chapel Hill.
Andra currently serves as Chair/Co-Chair of the Scholarship & Nominations & Resolutions Committees.
Immediate Past President-Beverly Wright
SMI
Beverly is a child support professional with more than 25 years’ experience in the field. Beverly began her child support career in 1992 in Cabarrus County as an Enforcement Agent. After serving in that role for four years, she started her private sector child support career working as a contractor on the ACTS Project. As part of the ACTS Project, Beverly developed training curricula and provided onsite ACTS training to numerous counties across the state. After ACTS, she continued her private sector career working on child support projects in Michigan, Idaho and Maryland. In Maryland, she served as President of the Maryland Joint Child Support Council for four years.
Beverly has 13 plus years managing and overseeing child support operations with the last six years focused on SDU operations. In her current role as SMI’s Assistant Vice President, Child Support Services Division, she provides leadership and direction for SMI’s SDU operations in Connecticut, the District of Columbia, Georgia, Massachusetts, Maryland, North Carolina, Rhode Island, and West Virginia. Beverly grew up High Point, N.C. and earned her B.S. degree from UNC – Chapel Hill, where she is a lifetime member of the General Alumni Association. Beverly’s favorite hobbies are shopping and watching HGTV.
Secretary – Carrie Leonard
Rowan County
Carrie Leonard’s child support career began as an intern, the summer of 2001, while attending Catawba College. She began full-time employment with the Child Support Program January 2003. She has experience working as a case manager in the areas of establishment, enforcement, and interstate caseloads and is currently the Lead Agent/Trainer on staff for Rowan County. In 2013, Carrie received the NC Regional Employee of the Year Award. She has served as a member of the North Carolina Child Support Council Board of Directors since 2019 and is currently serving on the Executive Board as Secretary.
Treasurer-Leslie Mills
Guilford County
Leslie Mills joined the Guilford County Child Support Agency in 2005 as a Child Support Agent. Throughout her career, she has embraced the belief that “leadership is a journey, not a destination.” Along that journey, she served as an agent for seven years and as a Lead Agent for another seven years before being promoted to Supervisor in 2020.
In her current role, Leslie also serves on the agency’s Outreach Committee, where she actively shares valuable child support information with members of the community. She is a 2025 graduate of the National Child Support Engagement Association’s Leadership Academy and currently serves on the planning committee for the upcoming Leadership Symposium.
Leslie holds a Bachelor of Science degree in Business Management from North Carolina A&T State University as well as a degree in Justice and Policy Studies from Guilford College. She is passionate about serving others and feels fortunate to support families daily—on purpose—in both her professional and personal life. She finds great fulfillment in giving back to her community by sharing her time and talents.
Outside of her professional commitments, Leslie enjoys spending quality time with family and friends, especially her great-niece. She also enjoys reading thrillers and true crime novels, engaging in personal and professional development, watching football (Go Panthers!), and traveling and last but not least SHOPPING!
Ex Officio – Verna Donnelly
IV-D Director
Verna Donnelly is the North Carolina Child Support Director. Prior to assuming the role of director, she was the Section Chief of Program Operations for the Child Support Program, with overall responsibility for Policy and Training, Central Registry, State Parent Locate Services and County Support team. With more than 20 years of child support experience, Verna has worked at the local level of child support in Louisiana, the state and local level in North Carolina in various capacities and contractually on the Automated Collection and Tracking System (ACTS) Project for the State of North Carolina child support system. She is a member of the North Carolina Child Support Council, where she has served numerous years on the curriculum committee and is currently the ex-officio board member. She holds a Bachelor of Science from Southern University in Baton Rouge, Louisiana. Verna understands the importance of the child support program and the tremendous impact it has on families. She firmly believes that every new and innovative idea used to continue to move the child support program forward begins with a single step.
Amanda Garcia
Pitt County
My name is Amanda Garcia. With a decade of specialized experience in child support enforcement and over 17 years in public service and legal assistance, I am well-equipped to contribute to the NC Child Support Council Board. My extensive background at the Pitt County Department of Social Services, where I currently serve as a Lead Child Support Agent, showcases my dedication to ensuring compliance with child support laws and my commitment to the welfare of children and families. In my role, I have successfully managed complex case reviews, provided leadership to a team of agents, and collaborated closely with court officials, attorneys, and enforcement staff. My expertise includes navigating challenging interstate cases, preparing legal documents, and executing enforcement actions, all of which have prepared me to address the multifaceted issues facing the NC Child Support Council. My passion for public service, combined with my practical experience and leadership in child support, make me a strong candidate for the NC Child Support Council Board. I am eager to bring my skills and dedication to the Council’s mission of supporting North Carolina families.
Ciara James
GreenCourt
Ciara James brings over a decade of leadership and hands-on expertise to the Child Support services field. She began her career as a Child Support Agent, quickly earning recognition for her commitment to families and operational excellence. In 2019, she advanced to Quality and Training Specialist, where she strengthened performance standards and led impactful training initiatives. Her ability to translate complex policy into practical application has made her a trusted mentor and strategic leader.
Now serving as Director of Customer Success at GreenCourt, Ciara drives client engagement and retention, builds strong cross-functional partnerships, and uses data-driven insights to enhance service delivery and operational effectiveness. She is passionate about aligning team performance with customer success to create meaningful, measurable results.
Ciara holds a Bachelor’s degree in Social Work from Western Carolina University and a Master’s degree in Human Resource Management from Walden University. Committed to collaboration and innovation, she continues to empower teams, strengthen systems, and make a lasting impact within the Child Support sector.
Corey Stewart
IBM
Corey Stewart is a seasoned child support professional with over a decade of experience in child support services, having held various roles at Mecklenburg County Child Support from 2013 to 2023. A notable achievement is their involvement in the Mecklenburg County Child Support Services’ Empowering Fathers Program. The program targeted outreach to fathers in the community to help drive and improve their communication, trust, and relationships with the child support program. It also connected noncustodial fathers to employment opportunities and access to resources to help improve their mental health and parenting skills and build positive relationships with the custodial parent.
Corey joined IBM as a Senior Consultant in the Data & Technology Transformation, Microsoft Practice, in August 2023. Their primary focus has been enhancing business processes and improving client outcomes through innovation.
Corey has a deep commitment to professional excellence and community service. They co-facilitate the National Child Support Enforcement Association (NCSEA) Connects Leadership Affinity Group, a proud 2017 graduate of NCSEA-U, and a State of North Carolina Certified Trainer. This dedication underscores their mission to transform and improve child support services for families nationwide.
Corey has been a Board member of the North Carolina Child Support Council since 2021. He serves as the co-chair of the Newsletter and Equipment committees and collaborates with other committees to leverage technology to enhance internal processes and better serve the council’s needs.
Corey is a passionate traveler, a recent enthusiast of drone flying, and an avid lover of chocolate chip cookies
Donald Wilson
Forsyth County
Donald began his career as an Establishment Agent for Forsyth County in 2012. His genuine interest and concern for the community is evident through his tireless work ethics and willingness to assist others. He is a dependable member of the Forsyth County Child Support Services (CSS) Outreach Committee and presents the Child Support Presentation for Project Re-Enty Program at Forsyth Correctional Center. He also volunteered to deploy to Western North Carolina as a member of the State’s Response Team to assist our friends, colleagues and neighbors following Hurricane Helene.
Donald is a proud Veteran of the U.S. Navy, retiring after serving 25 honorable years. While actively serving, he attended City Colleges of Chicago, Tidewater Community College, and Embry-Riddle and Aeronautical University while pursuing an Industrial Safety Degree. After retiring, he spent the next four years in Law Enforcement before joining the Child Support Team.
Donald is married and has seven fantastic young adults. He enjoys family time, dissecting history, sports, flipping homes with his brother and traveling / exploring new destinations.
Erica Frasier
Wake County
Erica J. Frasier is an attorney. She began her legal career in 2000 as an Assistant District Attorney in Wake County, NC then went on to do criminal defense for a few years. In 2007, shortly after the birth of her son, she joined Wake County Child Support Enforcement where she has served as an attorney for over 16 years. She previously worked as a child support case manager for one year in Mecklenburg County and one year in Wake County. She holds a BA in History from North Carolina A&T State University and a JD from North Carolina Central University. Now that her son is attending college, Erica is enjoying the life of being an empty nester.
Kristen Sigmon
State Office
Kristen Sigmon is the North Carolina Child Support Section Chief for Fiscal Operations. Prior to assuming the role of Section Chief, she was a policy and training consultant with responsibility for providing training and policy information to all 100 counties. Kristen has over 25 years of child support experience. She began her child support career at the local level as an agent in Catawba County, North Carolina. Later she became an establishment supervisor and then the program director for Catawba County Child Support Services. Kristen served at the local level for 20 years before coming to the State of NC Child Support Central office. She is a member of the North Carolina Child Support Council, where she has served numerous years on the curriculum committee and is currently a board member. She has also served on the ERICSA Awards and Recognition committee. Kristen attended Wake Forest University and East Carolina University. Kristen holds a Bachelor of Science degree. Kristen believes in child support and its mission. She is very passionate about serving families and believes that every idea begins with reaching out and taking a single step towards growth. Kristen strongly feels the child support program is a vital building block in helping families build a stable and solid foundation- with both parents actively involved in the lives of their children.
Lonnie Phifer
Guilford County
My name is Lonnie Phifer, and I’m originally from Greensboro, NC. I’ve been with the Guilford County Child Support Department for just over 11 years, currently serving as a Program Manager. My role involves channeling my energy, enthusiasm, and commitment into refining our program to be among the best in the state. I deeply enjoy our work, which positively impacts people’s lives, and I have a strong passion for fostering and developing effective leaders. I am excited about the opportunity to connect with fellow child support professionals, explore networking opportunities, and exchange ideas with other programs across the state. I would be honored to be considered for a nomination to the child support board.
Megan Fisher
Veritas HHS-Burke County
Megan Fisher is a Program Manager & Attorney for Veritas HHS in Burke County, NC. Megan attended Appalachian State University receiving a Bachelor’s in Social Work and North Carolina Central University receiving a Juris Doctorate. Megan has been working full time in Child Support since May 2017 and has been with Veritas HHS since February 2020.
Pamela Ellis
Pitt County
Pamela Ellis is a graduate of East Carolina University with a Bachelor of Science Degree in Business Administration. She began her career working for Pitt County Child Support Enforcement in 2012 as an Office Assistant III. She currently serves as an Administrative Assistant II for her department. She has also been a member of the Wellness Advisory Council since 2019. During the 2022 Child Support Conference, Pamela was one of the NC Child Support 2022 Employee of Year Nominees for Front Line Staff Workers. She has been a member of the Child Support Council for the past 10 years and served as a volunteer during the conferences.
Personally, Pamela is married to Tony Ellis and have 4 daughters and 3 grandchildren. She served on the East Carolina University Black Alumni Chapter Executive Board and is currently President of Bennett College Alumnae Association Coastal Carolina Chapter. She is also a member of Alpha Kappa Alpha Sorority, Incorporated.
Rebecca Hendry
Alamance County
Rebecca Hendry is currently serving as the Establishment Supervisor for Alamance County Child Support. She has had the great privilege of working with the residents of Alamance County through several different programs housed under the Social Services umbrella, on and off for fifteen years. Her love for public service began in FNS, F&C Medicaid, CIP/LIEAP and finally the Child Support Program. The intrigue of investing cases, court processes, helping families bridge the gap in their financial struggles, interpreting policy and law has been the motivation that she needed to excel from a Child Support Agent to Trainer/Lead Agent to Supervisor….and she is not done just yet! As Rebecca’s passion for this program grows, she will continue to look for new ways to serve and pioneer new ideas.
When she is not working, Rebecca can be found making memories with her three daughters, reading, drawing and volunteering around town.
Stephanie Summerlin
Pender County
Stephanie Summerlin began her career in social services in Duplin County in 2009 in Adult Medicaid. She transitioned into the Child Support program in 2013, working in establishment and later enforcement.
She assumed her current role as Child Support Supervisor in Pender County in 2019.Stephanie brings passion, energy, and proven leadership to the NC Child Support Board. With a reputation for being a creative problem-solver, she has consistently found new ways to strengthen her department and ensure families receive the support they need. As a dedicated team leader, Stephanie is not afraid to roll up her sleeves and do the hard work required to achieve real results. Her colleagues know her as someone who inspires collaboration, uplifts others, and creates a positive, supportive environment wherever she serves.
Stephanie has been married to her best friend, Scotty, for 14 years and they have four adult children and two grandchildren. In her spare time, she loves to travel, teach group fitness classes, read, and spend time with friends and family. She is also an avid runner, with one of her proudest accomplishments being the completion of the Richmond Marathon in 2024.
Stephanie Palmieri
Moore County
Stephanie Palmieri began her child support career in Montgomery County in 2009 as a Processing Assistant III and moved her way up to a Judicial Agent. In 2017, she became employed at Moore County Child Support as a Judicial Agent and has worked her way up to Lead Agent. Stephanie was born and raised in Las Vegas, NV where she met her husband, Tony, and they have been together for 32 years. They have two children, Haylie (30) and Damien (26), and a granddaughter, Harper (7).
Teresa King
LabCorp
Teresa King works with Child Support Professionals throughout the U.S. in the field of genetic testing services, serving as the Labcorp DNA Identification Testing Laboratory Account Manager for the State of North Carolina, in addition to managing several other states as well.
Teresa’s journey at LabCorp began in 2005 as a Revenue and Billing Specialist. Her dedication was evident as she meticulously reviewed invoices from independent collectors, phlebotomists, and hospitals. In 2007, her commitment was recognized with a promotion to the role of Account Specialist. Her new responsibilities included training phlebotomists and specimen collectors, resolving cases, reviewing chain of custody and client authorization forms, addressing inquiries, maintaining genetic testing schedules, and handling requests for retesting.
In 2009, Teresa was promoted to Regional Account Manager. In this role she manages accounts by interacting with local child support workers and others. Teresa is responsible for establishing and maintaining DNA specimen collection arrangements, she monitors case reports, conducts trainings, and informs clients about new laboratory features and methodologies. Her exceptional performance was recognized with the “Pride in Performance Employee” award in 2009 and she continues to exhibit a high level of work performance.
In 2016 Teresa demonstrated her training skills by successfully training over 100 child support workers in Genetic Testing collections at the North Carolina State Conference, additionally she performed training this year at the 2024 Tribal Conference in Cherokee NC.
With over 19 years of dedicated service, Teresa is a valued member of the LabCorp family. Her passion for her role as an Account Manager is evident in her every action. Outside of work, Teresa’s life is enriched by her loving family. She has been happily married to her high school sweetheart, Minister Kenneth King, for over 39 years. They have two children, Whitney Nicole and PFC Kenneth King Jr. Teresa’s granddaughter, Ms. Zahara, is the sunshine of her life.
Terry Andrews
Forsyth County
Terry D. Andrews graduated Cum Laude from Winston Salem State University with a Bachelor of Arts Degree in Political Science, Davidson Community College with a Career Development Facilitator Certification and Dynamic Works Institute Rockledge Fl. Professional Development Certification. He began his career working for Forsyth County DSS Child Support Services in 2010 as an Enforcement Agent II.
In 2021 Terry was one of the NC Child Support Employee of the Year
Nominees for Front Line Team Members.
Along with being a proud member of Omega Psi Phi Fraternity Inc. Terry is
a member of The Prince Hall Masonic Fraternity, Alpha Epsilon Alpha
chapter of Alpha Sigma Lambda National Honor Society, ScottCares
Foundation, a graduate and member of Leadership Winston Salem and
current chairman of the advisory board for the State Employees Credit
Union Reynolds Park Rd. Branch.
Terry has two daughters and in his spare time he enjoys spending time with
his family, cooking, riding his Harley, watching sporting events and CNN
along with mentoring our youth and fellow adults to become the best that
can be. Terry’s favorite quote is
” PEOPLE DON’T FAIL THEY GIVE UP TRYING”.
Past Presidents
1st 1982-1983 James Leo Carr | 2nd 1983-1984 Timothy S. Kincaid | 3rd 1984-1985 Cliff Duke |
4th 1985-1986 William S. Lockamy | 5th 1986-1987 J. Ray Elinburg | 6th 1987-1988 Representative Anne C. Barnes |
7th 1988-1989 Janet Sparks | 8th 1989-1990 Daniel Becker | 9th 1990-1991 Michael L. Adams |
10th 1991-1992 Hobert L. Freeman | 11th 1992-1993 John Taylor | 12th 1993-1994 Jim Henderson |
13th 1994-1995 Dan Pickett | 14th 1995-1996 Elizabeth Harris | 15th 1996-1997 Barry Miller |
16th 1997-1998 John Jablonski | 17th 1998-1999 J. Randall McWaters | 18th 1999-2000 Cindy Wilson |
19th 2000-2001 Kathryn S. Foley | 20th 2001-2002 Paula Blount | 21st 2002-2003 Lillian Overton |
22nd 2003-2004 Steve Garrison | 23rd 2004-2005 Judge Kristin Ruth | 24th 2005-2006 Angela Talley |
25th 2006 – 2007 Tony C. Dalton | 26th 2007-2008 Alice B. McCoy | 27th Angela Craig (No Conference Held) |
27th 2009-2010 Angela Craig | 28th 2010-2011 Melinda Cope | 29th 2011-2012 Pat Stone-Smith |
30th 2012-2013 Susan Dillon | 31st 2013-2014 Tammy Pearson | 32nd 2014-2015 Cynthia Crudup |
33rd 2015-2016 Alyssa Harrell | 34th 2016-2017 Linda Flick | 35th 2017-2018 Marcus Howard |
36th 2018-2019 Pam Jenkins | 37th Alden Miller (No Conference Held) | 37th 2019-2021 Alden Miller |
38th 2021-2022 Sonya Scott | 39th 2022-2023 Astra Wilson Kirksey | 40th 2023-2024 Veronica Pinion |
41st 2024-2025 Beverly White |